Andrew has over 21 years experience working within the NSW, ACT and Victorian Club market. He is currently CEO of Doxa Club which operates 2 clubs – Clocks and TMP within the CBD of Melbourne and are considered one of the largest groups in Victoria.
With a background in Accounting, Andrew has worked in rural and metropolitan venues and at his previous role at Wests Campbelltown was part of a team that had significant growth and one of the best loyalty programs in NSW Clubs.
Andrew has extensive experience working under different legislational regimes and is currently experiencing the legislational change of Victorias gaming landscape.
Anthony Seyfort is a partner of leading national law firm HWL Ebsworth and is a longstanding Australasian casino and gaming lawyer, ranked by Chambers Global.
In 1993, Anthony worked full-time on the successful bidding process for the new Melbourne Casino licence and then spent five years as the inaugural company secretary of Crown, now a world-leading casino business. Building on that intense regulatory and senior management experience, he has worked with most of Australia’s major gambling industry participants while back in private practice over the 18 years since then. Focusing on major projects including privatisation of a government-owned totalisator business, major licence renewals and the introduction of Australia and New Zealand’s AML regimes, he has become a trusted adviser to each of the industry associations and was recently inaugural secretary of the Australian Wagering Council. His experience covers all gambling products and all aspects of regulation and regulatory reform. He is currently working on major licensing projects in two Australian states.
Ben is Managing Editor of leading gaming industry publication Inside Asian Gaming (IAG). Based in Macau, IAG is Asia’s only monthly B2B print gaming magazine and also publishes daily industry e-newsletter IAG Breakfast Briefing, which is sent to 20,000 industry recipients at 8am every Macau business day.
With a background in sports journalism, Ben previously served as Sports Editor of mX newspaper in Sydney before a growing affinity for gaming saw him take on the role of Editor for PokerNews Australasia. He later contracted for PokerStars and consulted for The Star on growing its poker profile before heading to Macau as Managing Editor of World Gaming Magazine (WGM) in 2013.
As of 2017, Ben is Managing Editor of Inside Asian Gaming, IAG Breakfast Briefing, WGM and Macau’s newest luxury lifestyle magazine High Life, which is distributed in over 9,000 five-star Macau hotel rooms, as well as celebrity and personality profile magazine South China Elite.
Christy is the Head of Rewards at PLAYSTUDIOS, a global top 10 revenue leader in the social casino market. Currently, she heads the mobile Rewards program for the APAC operation.
Christy has been engaged in business development across the online, mobile and social spectrum at technology companies such as eBay/ PayPal and Expedia. She has extensive experience in online and mobile solutions, go-to-market development, new technology & product launches and strategic partnerships.
Christy has a MBA from Australian Graduate School of Management, a Bachelor of Commerce from University of British Columbia and a Hotel Revenue Management Certificate from Cornell University.
President, Australian ESports Association & Executive Producer, Australian Esports League
Australian eSports Association; Australian Esports League
Darren is the founding president of the Australian Esports Association being a passionate advocate for esports, driving for the recognition and respect of esports he saw the need to support the growth of esports and introduce good governance. Previously he had been involved in the financial sector overseeing investment portfolios and acquisitions exceeding $100m’s in value. He leads the AESA with over 16 years of esports experience that includes competing, advocating (including presenting the emergence of esports at a TedX event in 2010), leadership, development, planning execution and event experience.
Darren was the driving force for Australian membership to the International Esports Federation and holds broad connections in the esports community with relationships spanning the globe.
He is currently the Executive Producer for the Esports Broadcast Group, a multi-regional esports organisation with operations throughout South-East Asia. Providing quality oversight, partner relationships, strategy and development.
David will join a panel discussion about the challenges and opportunities facing Australia’s Casinos and Clubs. Hear his perspective on staying relevant to the non-gamblers, omni-channel solutions, entertainment offerings and much more.
David’s professional background is in economics, infrastructure, project management and public policy. He has had a distinguished and successful career at senior levels of the State’s public and private sectors and is currently the Project Chief Executive for the Queensland Department of State Development with responsibility for the delivery of Queen’s Wharf Brisbane, the largest private property development in the nation, and the other proposed major integrated resort development on the Gold Coast.
In addition to his role with the department, David is a member of the State Advisory Council for the Queensland Committee for Economic Development of Australia, the Chairman of Lifetec, a not for profit organisation supporting people with disabilities, and a member of the Board of the Wesley Mission Brisbane, a not for profit community service organisation who provide a range of services to support people in need.
Liquor, Gaming and Fair Trading Department of Justice and Attorney-General, QLD
David Ford has been Deputy Director-General, Department of Justice and Attorney-General since 2011, Commissioner for Fair Trading since 2009 and Commissioner for Liquor and Gaming since 2013. He has held a number of senior Queensland Government positions in a 38 year career including Deputy Director-General in Treasury and other regulatory departments since 2005 and has been involved in the regulation of gaming since 1993.
David is a graduate of the University of Queensland, an Associate Fellow of the Australian Institute of Management, and a member (and former chair) of the International Association of Gaming Regulators.
Consumer & Business Services, Attorney General’s Department – South Australia
Dini has a background in law, consumer protection, corporate regulation, enforcement, change management and strategic leadership. Dini is the Commissioner of Consumer Affairs and Liquor & Gambling with Consumer & Business Services in South Australia. CBS has a very broad portfolio including consumer protection, product safety, occupational licensing, liquor licensing, gambling regulation, charities regulation, residential tenancies and births deaths and marriages.
Dini’s background is as a solicitor in private practice, working in the areas of insurance, worker’s compensation and criminal law. He then moved to the Australian Customs Service where he was the Manager Border Enforcement responsible for investigations and ship search teams. Dini then joined the Australian Securities & Investments Commission where he had national responsibility for complaints, investigations and prosecutions dealing with matters ranging from scams to liquidator misconduct to director’s duties breaches to insolvent trading.
Principal at Racing, Gaming & Entertainment LLC; and Director/Lecturer Emeritus – University of Arizona
Racing, Gaming & Entertainment LLC; University of Arizona
Principal for RGE LLC, a horse racing, racino and entertainment consulting company and director emeritus of the University of Arizona Race Track Industry Program.
Doug Reed is an authority in the racing and gaming industry, with 40 years’ experience. He focuses on operations, strategy and innovation.
He also is involved at the intersection of esports and gaming with his strategic partnership with Spawn Point, to utilize esports to enhance and invigorate gaming properties.
Reed was vice president of Santa Fe Racing, Inc., which operated two horse tracks in New Mexico. He also spent many years as a racing official, including leading the racing department at Arlington Park, Oaklawn Park and Rockingham Park.
PhD Candidate & Research Assistant, Gambling Treatment & Research Clinic
The University of Sydney
Dylan Pickering is a PhD candidate (3rd year) at the Gambling Treatment and Research Clinic at the University of Sydney in Australia, directed by Professor Alex Blaszczynski. Dylan has a first-class honours degree in psychology and was awarded the Australian Psychological Society (APS) prize in 2013. He was a key a contributor to a major government report (unpublished) on gambling-related harms, and has published peer-reviewed articles in the Current Addictions Reports journal and the Asian Journal of Gambling Studies and Public Health. Supported by a philanthropic grant from ClubsNSW (Industry), Dylan is conducting research to evaluate the effectiveness of a multi-venue self-exclusion program. He has presented on the responsible gambling frameworks and self-exclusion at the International Conference on Gambling and Risk Taking (Las Vegas, 2016), the National Association for Gambling Studies Australia (Cairns, 2016), and the Global Gaming Expo Asia (Macau, 2017).
Co-founding partner at Neomancer, a technology strategy and management group, Hai has more than three decades of experience in technology, and more than a decade in gaming. His breadth and depth of experience fuels solutions that thrive at the intersection between industries.
Hai’s experience with gaming began when Neomancer developed an iGaming application, connecting him to Continent 8 Technologies and eventually resulting in his coming aboard Continent 8 to serve as CIO. During his tenure, Hai and his team explored and developed physical and network technologies, always with the challenges of cyber-security in mind.
Hai is no stranger to emerging technologies, working with both augmented reality and virtual reality since the mid-90s, he is responsible for the first AR demo on the floor of the NYSE and the first AR tool deployed on the floor of NYMEX. Over the last year, he has been a technology ambassador for Open-Source VR, showcasing the opportunities that VR can bring to the motion picture and iGaming industries.
Hai is also a co-founding partner of Spawn Point, a company focused where esports intersects with regulated gaming and grassroots communities. He routinely speaks publicly about about esports to the gaming industry and collaborates with groups such as Nevada Esports Alliance, UNLV’s International Gaming Institute, and Esports Integrity Coalition. His ultimate goal is to foster cooperation to form the right interface between gaming and gaming.
In addition to his business responsibilities, Hai is a regular contributor to iGaming Business, and section editor of iGaming Business North America’s Fantasy and eSports Section. Follow him on Twitter @HaiOnGaming.
Jason is the founder of social sportsbetting startup Punt Club – a web and mobile platform that lets people run their own punters clubs online without any of the admin effort. Jason spent 5 years on the board of ADMA (the Association for Data-driven Marketing & Advertising, Australia’s marketing industry peak body), owns digital agency, The Distillery, and is a co-founding director of startup incubator The Moonshine Lab.
John is currently the Chief Executive Officer of the Coffs Ex Services Memorial & Sporting Club Ltd, trading as the C.ex Group a position he has held for eleven and half years.
The C.ex Group have three premises being C.ex Coffs, C.ex Urunga and C.ex Woolgoolga, with a membership of 30,000+; 172 employees with a turnover of $30 million+ with a cash profit of $5.9 million
In this position John is responsible for the Strategic business direction of the Group in all areas of operation and has considerable experience in all aspects of Club Management, specialising in food, beverage and gaming management.
John has a sound background in human resource management, functions and conventions coordination, golf course management, administration, marketing, tourism and hospitality.
John has been employed in the Club Industry for 31years and has been instrumental in the implementation of change, through strategic research and planning processes that have a strong focus on the development of staff through training to create culture change that is so important to the long-term viability and sustainability of an organisation. John has overseen major construction and development works during that time of more than $40 million.
John studied Commerce at Deakin University in Geelong, Victoria and holds a Fellow in Club Administration with the Club Management Institute of Australia. John also has certificates of attainment in Corporate Governance at Southern Cross University, Gaming Machine Management, Practical Accounting, Workplace Health & Safety, Industrial Relations, Responsible Service of Alcohol and Responsible Conduct of Gaming.
Jonquil Ritter is currently working in a senior leadership role in the ACMA managing a range of content issues including in relation to interactive gambling and broadcasting. Jonquil oversights responses to enquiries and complaints, investigations, compliance and enforcement, the registration of codes of practice and inputs to reviews. Engaging with key stakeholders is a significant part of her work and she enjoys talking about the complex issues that arise at seminars and conferences. She has managed the ACMA’s gambling advertising and online gambling work since 2010.
Ms Ritter qualified in Arts and Laws from the Australian National University and earlier in her career specialised in administrative and communications law, culminating in her being the first General Counsel of the ACMA after its commencement on 1 July 2005.
IFW Global/IACP – International Association of Cybercrime Prevention
Ken Gamble is a professional cybercrime investigator, corporate security consultant and surveillance specialist with 29 years’ experience in the private sector. Ken is the co-founder and current executive chairman of IFW Global, (“IFW”), an international cybercrime intelligence firm based in Sydney, Australia with several international offices. IFW provides intelligence and investigative support in matters such as serious cyber fraud, anti-bribery, anti-corruption, anti-piracy, and anti-counterfeiting. Ken has investigated cyber hacking, kidnappings, theft of customer data, cyber extortion and blackmail attempts against licenced online casino operators in the Philippines. Ken is the current Australian Chairman of the International Association of Cybercrime Prevention (IACP), a non-profit Association founded in Paris in 2006 and represented in 20 countries.
Ken has exposed a number of online sports betting fraud sydnicates in Australia operated by organised crime groups and made headlines after causing the dramatic capture and arrest of Interpol fugitive and seriel fraudster, Peter Clarence Foster in Australia in late 2014 for masterminding the Sports Trading Club Partnership Ponzi scheme which netted him over $29 million from Australian investors.
Ken has been an expert cybercrime consultant to the Philippine National Police, Anti-Cybercrime Group (“PNP-ACG”), since its inception in 2013. He has received three (3) law enforcement awards from the PNP-ACG in 2015, 2016 and 2017, for his outstanding contribution to the PNP’s mission to create a safer cyber environment.
Mark Crawley CA, is a Chartered Accountant with a background in compliance, intelligence and process improvement. He is currently a Manager in AUSTRAC’s Compliance team based in Melbourne with his main focus being on compliance with the AML/CTF Act in the gaming and gambling sectors. He has a regulatory background, working previously as an Intelligence Analyst at the Australian Competition and Consumer Commission (ACCC) where he worked to identify breaches or issues regarding consumer protection provision and competition legislation.
Martin Williams is a journalist covering regulatory and market developments in Asia for London and Washington-based GamblingCompliance. After completing a doctorate on Taiwanese ethnic politics and history, Martin spent four-and-a-half years as chief copy editor, editorialist and columnist at the Taipei Times newspaper. Martin later served as Taiwan correspondent for the English-language service of Kyodo News, Japan’s biggest news agency. Fluent in Chinese, Martin is based in Taipei and is president of the Taiwan Foreign Correspondents Club. He has spoken at or moderated gaming conferences and seminars in Macau, Singapore and Taipei.
Matt has covered the gaming sector for over 10 years and recently joined UBS to lead Australian Gaming research. His work in 2016 in the casino sector focused on the shift in premium play from Asia and the outlook for returns from major projects being built in Australia. In wagering and lotteries, he focused on evaluating risks around new competition. Structural changes in online betting were explored where the impact on margins was a key focus.
Executive Director, The Office of Liquor and Gaming Regulation - Department of Justice and Attorney-General
Mike was appointed Executive Director of the Office of Liquor and Gaming Regulation as of 1 July 2008, having formerly held the position of Executive Director of the Queensland Office of Gaming Regulation from October 2006. His responsibilities include managing the gaming and liquor regulatory licensing and compliance regimes and implementing the responsible gambling strategy and harm minimisation programs. The position also has responsibility for the administration of the various gambling community benefit funds.
Mike’s qualifications include a Bachelor of Business (Accountancy) from the then Queensland Institute of Technology and a Graduate Diploma of Business (Professional Accounting) from the Queensland University of Technology.
Mike is also a current member of the Gambling Community Benefit Fund, Jupiters Casino Community Benefit Fund Committee, the Responsible Gambling Advisory Committee and is a board member and former vice president of the International Association of Gaming Regulators.
Myles Blasonato is a passionate individual who’s had the opportunity to work with some of the most talented people in the business. People who have worked on titles like God of War, Heavy Rain and Destroy All Humans. He believes great games are made by great teams and Royal Wins is an awesome team!
A co-founder and partner at the Genius Tech Group and with degrees in commerce and science (majoring in mathematics and statistics), Nathan gained experience in private wealth management prior to founding various start-ups in the online and consumer engagement industries. Known for thinking outside the box, Nathan’s ability to formulate a strategic plan to take an idea to market and then trigger rapid growth has seen him speak to audiences all over the world. In his spare time Nathan is an avid Carlton Football club supporter in the AFL and enjoys sampling different cuisines as part of his travels.
Deputy Director, Gambling Treatment & Research Clinic
The University of Sydney
Dr. Sally Gainsbury is Deputy Director of the University of Sydney Gambling Treatment and Research Clinic. She has over 10 years’ experience conducting research to understand the psychology of gambling with an aim to develop and evaluate policies to minimise gambling-related harms. Dr. Gainsbury is the recipient of numerous research grants, has published over 75 peer-reviewed articles, 2 books, and is frequently invited to speak at international events and provide expert input into policy discussions with international stakeholders.
Sarah joined Tabcorp in 2016 as the General Manager of Risk & Compliance. Sarah is a senior risk professional and qualified lawyer with over 20 years’ experience having previously worked in the Legal and Financial Services industries in Australia, Hong Kong and the UK.
Tabcorp is an ASX100 company and one of the largest publicly listed gambling companies in the world. Our iconic brands TAB, Keno, Luxbet, our stable of Sky Racing subscription television channels, Sky Sports Radio and Tabcorp Gaming Solutions ignite passion and excitement in millions of customers each year. A key pillar of our corporate and social responsibility is to ensure that we give back to both our industry and community. The majority of our 3000-plus staff are employed in Australia and we contribute more than $1.2 billion in annual gambling taxes and racing industry funding.
Scott is the founder and Managing Director of Showdown.
Scott has been a major driver in bringing media into gaming within the oceanic region. In 2013 Scott created a partnership between Twitch.TV and Showdown to provide Twitch with a local presence. Prior to Twitch, Scott launched and built teams to develop the media businesses for IGN Asia and EA Games Media. Showdown operates multiple business divisions including media + partnerships, streaming + esports studios & esports.
Scott has dedicated his career to the adoption of technologies to enable meaningful communication for both communities and brands. Through the success and growth of Twitch, Scott and his teams at showdown have been able to connect twitch’s revolutionary live stream platform to a community that has evolved from gamers watching live game play to the largest live social video platform & live esports platform globally.
Scott has been further developing beyond media and is active in supporting the development of esports programs for professional and amateur gamers in the region. He is the founder of Throwdown esports which operates professional leagues for League or Legends and Rocket League.
Sudhir H. Kalé, Ph.D., is the Founder and CEO of GamePlan Consultants, a business that offers boutique high level consultancy and training to gaming establishments all over the world. Currently, he is also Honorary Professor of Marketing at Bond University in Australia and a Senior Consultant to the clubs industry in Australia through Bulls Eye Services. Till June 2015, Dr. Kalé was a full-time advisor to Sands China Limited, the largest gaming company in the world.
Professor Kalé is widely regarded as an expert in various aspects of gaming management such as customer relationship management (CRM), customer loyalty, customer service issues, market segmentation and positioning, and customer lifetime value (LTV). A frequent contributor to leading gaming publications and online sites, he has worked tirelessly to further the continuing education of gaming executives.
Professor Kalé has conducted over two hundred executive development seminars on a range of topics such as cross-cultural interactions, smart selling, applications of the MBTI in management, applying the Enneagram in organizations, and providing exemplary customer service. He also trains and consults for different industries on various aspects of organizational diagnosis and development, communication and leadership, corporate culture and culture change, relationship marketing and customer service.
Professor Kale’s gaming client list includes diverse casino companies such as Marina Bay Sands, Galaxy Macau, Starworld Hotel and Casino, Mohegan Sun, The Olympic Entertainment Group, Sun International, Casinos Austria, Mocha Slots, IGT and Crown Casino. He has been a regular speaker at the Global Gaming Expo (Las Vegas and Macau), Gaming, Racing and Wagering Australasia, and at the University of Nevada (Reno) Executive Development Program for senior gaming executives.
Professor Kalé has a Bachelor’s Degree in Chemistry from University of Poona, a Masters in Management from University of Bombay, and an M.S. in International Business, and a Ph.D. in Marketing from the University of Illinois at Urbana-Champaign. An eloquent, intriguing, and sometimes provocative speaker, Professor Kalé’s views on a wide range of issues have been quoted by media the world over.
Tim is a co-founder of Silver Heritage. Today Tim manages the strategy and business development of the Group and has key responsibilities for growing the business in its existing markets as well as the development of strategic partnerships. In 2004, Tim recognised the investment opportunity in new casino gaming technologies in Indochina and launched Asia’s first sports betting lounge in land-based casino in Laos.
Tim is as acknowledged expert on the Asian gaming market, with a key focus on Indochina and South Asia and is a regular speaker at global gaming conferences.
Tim was a management consultant with Price Waterhouse and holds a BSc(Hons) from The City University Business School, London.