Want to take a glimpse on the Key Strategies to Improve Gaming Customer Experience before the conference?
Download the whitepaper
on the five ingredients for excelling in the delivery of customer experience provided by Sudhir Kalé, Ph.D.,  Founder of GamePlan Consultants.

About the Author
Sudhir Kalé, Ph.D., Founder of GamePlan Consultants. He is also a Senior Consultant to the clubs industry in Australia through Bulls Eye Services and was a full-time advisor to Sands China Ltd until June 2015. Sudhir will share his insights on how to distinguish oneself through customer service and experience on conference day two of GRWA at L’ Aqua, Darling Harbour, Sydney. Don’t miss the chance to meet gaming, racing & wagering regulators and experts at GRWA 2018.

Download the Whitepaper