Andrew Vouris is the COO at Unikrn. He will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

A motivated leader and passionate Wagering and Gambling executive, Andrew focuses on the people and customers, putting people first, then product, then profit. He has a proven history of relentless execution against customer led strategy, with best in class engagement and development of people and teams with a win but not at all costs mantra.

Now of Unikrn, a global leader in esports development merging wagering, blockchain, media and cutting-edge customer experience into a single crossroad, Andrew formerly worked as a deputy COO at Tabcorp’s Wagering business, which employed over 2,000 staff with turnover in excess of $12.9 Billion.

Mark Crawley is the Manager – Compliance at AUSTRAC. He will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Mark Crawley CA, is a Chartered Accountant with a background in compliance, intelligence and process improvement. He is currently a Manager in AUSTRAC’s Compliance team based in Melbourne with his main focus being on compliance with the AML/CTF Act in the gaming and gambling sectors. He has a regulatory background, working previously as an Intelligence Analyst at the Australian Competition and Consumer Commission (ACCC) where he worked to identify breaches or issues regarding consumer protection provision and competition legislation.

Stephen Conroy is the Executive Director at Responsible Wagering Australia. He will be participating in the panel that examine the impact of the sports betting “gambling ad ban” during sports events at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Stephen Conroy served as a Senator for Victoria in the Australian Parliament for more than 20 years, including as the Leader of the Government in the Senate and as Deputy Leader of the Opposition in the Senate.

During his time in Parliament, Mr Conroy worked across multiple portfolio areas, most notably as the Minister for Broadband, Communications and the Digital Economy where he was responsible for the design and implementation of the National Broadband Network between 2007 and 2013.

Before entering Parliament, Mr Conroy worked at the Transport Workers Union. In 1993, Mr Conroy was elected to Footscray City Council.

In November 2016, Mr Conroy was appointed as the Executive Director of Responsible Wagering Australia.

Megan J. Lavender is the Committeeman at Bankstown Harness Racing Club and and Former Board Member at Greyhound Racing NSW. She will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Megan Lavender has served as a Committeeman of Sydney’s Bankstown Harness Racing Club since 2008 and is a past recipient of the Harness Racing NSW Volunteer Award.  She has also been an independent board member of the NSW Government appointed racing industry controlling body, Greyhound Racing NSW and, with over three decades’ experience as a public company director and chairman, Megan currently serves on sixteen boards.  Professionally, Megan has worked as a chief executive in the Australian health industry, national head of corporate affairs for a global pharmaceutical and biotechnology group, federal ministerial advisor and as an elected city councillor.

Christian Bowman is the General Manager – CX & Engagement at Neds. He will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Christian Bowman has been helping organisations for over 15 grow by solving customer problems and business dilemmas through more effective use of Marketing, Technology and Customer Experience design.

Currently the General Manager, CX & Engagement at Australia’s newest betting app Neds, Christian Bowman was previously the General Manager of CX & Innovation at Ladbrokes Australia where he spent 12 months growing their customer experience capability.

Patrick Brown is the General Counsel & Corporate Affairs Manager of Ladbrokes Australia. He will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Patrick is the General Counsel & Corporate Affairs Manager for Ladbrokes Australia, part of the global GVC Holdings group.  As one of the largest online bookmakers in Australia, Ladbrokes is committed to consumer protection and sustainable growth.

Eileen Bell is Senior Manager at BT Financial Group. She will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Eileen was the first professional female gamer in Australia, she has with 15 years experience in gaming & esports and 7 years experience within the financial industry. She has most recently played CS:GO for Athletico-Fem and has been featured in various publications including BOSS magazine, the AFR, PwC and others. She is a Senior Manager of Digital & Innovation at BT Financial Group, Chair of the Athletes Committee for the AESA and consults in esports as her side-hustle, with a deep knowledge and understanding integrating corporate strategy and digital trends within the esport industry. She is extremely passionate about advancing women in esports and linking the cognitive aspects of gaming to that of transferrable corporate skills and gamification principles.

Sudhir H. Kalé, Ph.D., is the Founder of GamePlan Consultants. He will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Sudhir H. Kalé, Ph.D., is the Founder of GamePlan Consultants, a business that offers boutique high level consultancy and training to gaming establishments all over the world. Currently, he is also Honorary Professor of Marketing at Bond University in Australia and a Senior Consultant to the clubs industry in Australia through Bulls Eye Services. Till June 2015, Dr. Kalé was a full-time advisor to Sands China Limited, the largest gaming company in the world.

Professor Kalé is widely regarded as an expert in various aspects of gaming management such as customer relationship management (CRM), customer loyalty, customer service issues, market segmentation and positioning, and customer lifetime value (LTV). A frequent contributor to leading gaming publications and online sites, he has worked tirelessly to further the continuing education of gaming executives.

Professor Kalé has conducted over two hundred executive development seminars on a range of topics such as cross-cultural interactions, smart selling, applications of the MBTI in management, applying the Enneagram in organizations, and providing exemplary customer service. He also trains and consults for different industries on various aspects of organizational diagnosis and development, communication and leadership, corporate culture and culture change, relationship marketing and customer service.

Professor Kale’s gaming client list includes diverse casino companies such as Marina Bay Sands, Galaxy Macau, Starworld Hotel and Casino, Mohegan Sun, The Olympic Entertainment Group, Sun International, Casinos Austria, Mocha Slots, IGT and Crown Casino. He has been a regular speaker at the Global Gaming Expo (Las Vegas and Macau), Gaming, Racing and Wagering Australasia, and at the University of Nevada (Reno) Executive Development Program for senior gaming executives.

Professor Kalé has a Bachelor’s Degree in Chemistry from University of Poona, a Masters in Management from University of Bombay, and an M.S. in International Business, and a Ph.D. in Marketing from the University of Illinois at Urbana-Champaign. An eloquent, intriguing, and sometimes provocative speaker, Professor Kalé’s views on a wide range of issues have been quoted by media the world over.

Michael Sarquis is Executive Director at the Office of Liquor and Gaming Regulation, Queensland (OLGR QLD). He will be speaking on the panel about the current regulatory landscape and future directions of the Australian gaming industry at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Mike was appointed Executive Director of the Office of Liquor and Gaming Regulation as of 1 July 2008, having formerly held the position of Executive Director of the Queensland Office of Gaming Regulation from October 2006. His responsibilities include managing the gaming and liquor regulatory licensing and compliance regimes and implementing the responsible gambling strategy and harm minimisation programs. The position also has responsibility for the administration of the Gambling Community Benefit Fund.

Mike’s qualifications include a Bachelor of Business (Accountancy) from the then Queensland Institute of Technology and a Graduate Diploma of Business (Professional Accounting) from the Queensland University of Technology.

Mike is also a current member of the Gambling Community Benefit Fund Committee, the Responsible Gambling Advisory Committee and is a member and former vice president of the International Association of Gaming Regulators

Federico Winer is the Head of Entertainment Industries – EMEA at SAP. He will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Prof. Federico M. Winer is the Head of Entertainment Industries EMEA at SAP. He is a trusted industry advisor for both SAP customers in eSports, game publishers, sports betting, lotteries and others. He is visiting lecturer at the Universities of Loughborough in London and Pompeu Fabra in Catalonia.

He graduated in Humanities and Arts [UOC, 2017], Executive Master in Business Administration [EADA & UCLA, 2014], Telecommunications and Computing [IES Guineueta, 2004] and Journalism [TEA, 2001].

Federico has developed international business for media, sports and entertainment firms since the start of his career, with a firm understanding of how humanities and IT coexist.

Ben Reichel is the Executive Director at Donaco International Limited. He will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Ben Reichel is an executive and company director in the gaming, media, and technology sectors, with more than twenty years’ experience in major Australian listed public companies and law firms.

Ben is currently Executive Director of Donaco International Limited (ASX: DNA).  Donaco operates leisure, entertainment and associated technology businesses across the Asia Pacific region.  Ben’s role at Donaco incorporates the functions of Group General Counsel, Company Secretary, and Head of Investor Relations.

Ben joined the Board of Donaco following its acquisition of Two Way Limited (ASX:TTV).  Ben held the position of Chief Executive Officer and Managing Director of Two Way from July 2007 to January 2012.  During his tenure he improved the Company’s bottom line by 85%.

Previously, Ben was General Counsel of Tab Limited, a $2 billion ASX listed company with
operations in wagering, gaming and media.  Prior to that, he was General Counsel of racing broadcaster Sky Channel Pty Limited, and held a number of executive positions at Publishing and Broadcasting Limited.

Ben has also advised a number of companies, including News Corporation, Fox Sports Australia, and Virtual Gaming Worlds, on gaming and technology opportunities.

Ben was educated at the University of Sydney and the University of California, Berkeley. He holds a Bachelor of Arts, Bachelor of Laws with First Class Honours and Master of Laws with First Class Honours.

Darren Kwan is the Founding President of Australian Esports Association. He will be speaking at the Gaming, Racing & Wagering Australia on 13-15 August 2018 in Sydney. Download the full programme for further details. Limited seats available. Book now!

Darren is the founding president of the Australian Esports Association being a passionate advocate for esports, driving for the recognition and respect of esports he saw the need to support the growth of esports and introduce good governance. Previously he had been involved in the financial sector overseeing investment portfolios and acquisitions exceeding $100m’s in value. He leads the AESA with over 16 years of esports experience that includes competing, advocating (including presenting the emergence of esports at a TedX event in 2010), leadership, development, planning execution and event experience.

Darren was the driving force for Australian membership to the International Esports Federation and holds broad connections in the esports community with relationships spanning the globe.

He is currently the Executive Producer for the Esports Broadcast  Group, a multi-regional esports organisation with operations throughout South-East Asia. Providing quality oversight, partner relationships, strategy and development.